01 · Service
AI Voice Agents
A voice agent answers calls with your business information, understands what the caller needs, and handles routine requests, so your team can focus on the conversations that need a person.
Voice agents can be designed for:
- Incoming call handling
- Frequently asked questions
- Appointment scheduling
- Lead qualification
- Call routing and escalation
- Outbound follow-ups, where appropriate and legally permitted
Detected intent
Captured
Transcript
- Agent00:02Thanks for calling. This is the virtual receptionist. How can I help?
- Caller00:06Hi, I'd like to book a cleaning.
- Agent00:09Happy to help. Is there a day or time that works best for you?
- Caller00:14Thursday afternoon, if possible.
- Agent00:18I have 2:30 or 4:15 on Thursday. Which would you prefer?
- Caller00:234:15 works. Do you take my insurance?
- Agent00:28You're booked for Thursday at 4:15. For coverage questions, I'll connect you with our front desk now.